Real help from real people

Support

We help with setup, billing, license recovery, and site issues.

Email support Clear step-by-step guidance Monday-Friday, 9:00-17:00 UTC

What to include

  • The site URL where you are seeing a problem.
  • Steps to reproduce the issue.
  • Your browser version and extension version.
  • A screenshot if something looks unusual.

Subscription and billing

Manage your subscription at talondefender.com/account. If billing looks wrong, include the purchase email so we can find your subscription quickly.

Common quick fixes

  • Refresh the affected tab after changing settings.
  • Open the extension popup and confirm protection is on.
  • Check whether the site is allowlisted.
  • If needed, send us the site URL and we will guide you.